Terms of sale

 

GENERAL CONDITIONS OF SALE FOR THE GENERAL PUBLIC

(Professional terms and conditions at the end of the page)

These General Conditions of Sale supplement the Terms of Service and the Privacy policy.


1. Object

Website www.nagev.fr (hereinafter referred to as the "Site") is an e-commerce platform, which allows Internet users (hereinafter referred to as the "Buyers") to acquire various products, including jeans and other clothing from our collections (hereinafter referred to as the "Products"), offered for sale on the Site by the company NAGEV (hereinafter referred to as "the Seller") whose identity is given below. Buyers may purchase the Products by placing an order through the Site (hereinafter referred to as the "Order").

These General Conditions of Sale (hereinafter referred to as "the GCS") apply without restriction or reservation to all online sales offered on the Site by the Seller.

Their purpose is to define and regulate the terms and conditions of the online sale of the Products, as well as the rights and obligations of the Seller and the Buyers in this context.

They are accessible and printable at any time by a direct link at the bottom of each page of the Site.

The current version of the GCS is the one that can be viewed online on the Site on the date of the Buyer's Order.

The T&Cs prevail over any other general or specific conditions not expressly approved by the Seller.

 

2. Identity of the Seller and contact

The Site is operated by the Seller, namely:
NAGEV, a simplified joint-stock company with a share capital of 1,000 euros and whose registered office is located at the following address: 76 rue Oscar Peterson - 34400 Lunel-Viel, registered with the Montpellier Trade and Companies Register under the number 884 641 044
E-mail address : bonjour@nagev.fr

In the event of a complaint, the Buyer may contact the Seller at the following email address: bonjour@nagev.fr

 

3. Acceptance of the T&Cs

Acceptance of the GCS by the Buyer is materialized by a checkbox in the Order form. Any conditional acceptance is considered null and void. The Buyer who does not agree to be bound by the T&Cs cannot place an Order on the Site.

 

4. Product Features

Before any Order, and in application in particular of the provisions of article L111-1 of the Consumer Code, the Buyer can read, on the Site, the essential characteristics of each Product that he wishes to order.

The Products are offered for sale online within the limits of available stocks, or subject to the possibility of pre-ordering them if necessary.

The photographs and descriptions of the Products offered for sale online only commit the Seller for what is precisely indicated.

For any additional question relating to the Products, the Buyer may contact the Seller under the conditions of article 2 of the GCS.

 

5. Price

5.1 Display of prices
The selling prices of the Products are displayed on the Site, before the Order, in the Order summary and in the Order confirmation email.

They are indicated in euros on the presentation page of the Product and all taxes included (French VAT and other applicable taxes) in the basket before the Order.

The Seller reserves the right, at its own discretion and according to terms of which it will be the sole judge, to propose promotional offers or price reductions.

The prices do not include any delivery costs applicable to the delivery of the Products, invoiced in addition to the price thereof. The amount of the applicable delivery costs will be indicated before the validation of the Order by the Buyer.

The prices do not include any customs duties and local taxes that may be payable depending on the case, in particular in the event of purchase outside the European Union and in the DOM-TOM. They will be the responsibility of the Buyer and are his responsibility (in particular declarations, payment to the competent authorities).

Any bank charges remain the responsibility of the Buyer (including in the case of a refund).

5.2 Price revision
The Seller reserves the right to modify the prices of the Products at any time, at its own discretion.
The prices of the applicable Products are those indicated on the Site on the day of the Order.

 

6. Order

The Buyer may order one or more Product(s).

6.1 Ordering
To place an Order, the Buyer must select the Product of his choice and click on "Add to cart".

He can access the summary of his basket at any time as long as the Order is not definitively validated and can correct any errors in the items entered.

Once the Product(s) has been selected, the Buyer, in his basket, clicks on "Pay". He must then:
• connect to their Account or create an Account, under the conditions of article 7 of the GCS;
• choose the delivery method, under the conditions of article 9 of the GCS;
• then proceed to the payment of the Order, under the conditions of article 8 of the GCS.
When placing the Order, the Buyer acknowledges placing an order with an obligation to pay.

When the Buyer clicks on "Validate payment" on the order verification page, this action constitutes the formation of a distance selling contract concluded between the Seller and the Buyer. As of this action, the Buyer will no longer be able to cancel his Order (subject to the exercise by the Buyer of his right of withdrawal under the conditions of article 9 of the GCS).

The Order is deemed to have been received by the Seller when the latter can access it.

6.2 Order Confirmation
Once the Order has been paid for by the Buyer, the latter receives a confirmation by email summarizing the elements of the Order, namely the description of the Product purchased and the corresponding price.

The Buyer must ensure that the email address entered in his Account is correct and that it allows him to receive the Order confirmation email. If it is not received within twenty-four (24) hours of the Order, the Buyer must contact the Seller at the contact details mentioned in article 2 of the GCS.

The Seller recommends that the Buyer keep the information contained in the Order confirmation.

The Order confirmation is deemed to have been received by the Buyer when he can access it.

6.3 Cancellation or suspension of Order
The Seller reserves the right to cancel any Order if the Product is out of stock. He must inform the Buyer by email and will, if necessary, refund the full price paid by him. The Seller may also offer the Buyer another product that may be available.

The Seller reserves the right to suspend or cancel any execution of an Order and/or delivery, regardless of its nature and level of execution, in the event of non-payment or partial payment of any sum due by the Purchaser, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site, including on the occasion of previous Orders.

 

7. Creation, management and deletion of the Account

7.1 Creation and management of the Account
Placing an Order requires the Buyer to create a personal account (hereinafter referred to as "the Account").

For the creation and management of the Account, the Buyer must provide all the information marked as mandatory. Any incomplete registration will not be validated and cannot give rise to an Order.

The Buyer guarantees that all the information he gives in the registration form is accurate, up-to-date and sincere and is not vitiated by any misleading character.

He undertakes to update this information in his Account in the event of modifications (in particular: change of postal address), so that they always correspond to the aforementioned criteria. This update is carried out by logging into the Account and modifying the contact details concerned.

The Buyer is informed and accepts that the information entered for the purpose of creating or updating his Account is proof of his identity. The information entered by the Buyer is binding upon validation.

The Buyer can access his Account at any time after identifying himself using his login ID and password.

The Buyer undertakes to use his Account personally and not to allow any third party to use it in his place or on his behalf, except to bear full responsibility.

He is also responsible for maintaining the confidentiality of his username and password, any access to his Account using the latter being deemed to have been made by the Buyer. The latter must immediately contact the Seller at the contact details mentioned in article 2 of the GCS if he notices that his Account has been used without his knowledge. It recognizes the Seller's right to take all appropriate measures in such cases.

The Buyer must, moreover, take the necessary measures to safeguard by his own means the information in his Account that he deems necessary, of which no copy will be provided to him.

7.2 Account Deletion
The Buyer can delete his Account at any time, by clicking on the "Delete my account" section of his Account.

Unsubscription is effective immediately. It leads to the automatic deletion of the Buyer's Account.

It is specified that the data and contracts will be kept for needs such as a legal obligation to keep the data or documents which may include data or for evidentiary purposes for the applicable legal prescription period.

 

8. Payment

8.1 Terms of payment
The full price of the Products is payable (in euros) upon Order, when the Buyer clicks on "Validate payment" on the payment page of the Order.

Payment is made online by credit card (Visa/MasterCard/CB) or Paypal, through the MOLLIE application, payment service provider. In accordance with the provisions of the Monetary and Financial Code, the payment order given by the Buyer is irrevocable and he thus authorizes his account to be debited with the price of the Order.

8.2 Billing
The Buyer can access the invoice corresponding to his Order on his Account.

8.3 Retention of title
The Seller retains full ownership of the Products covered by the Order until full and complete payment of the price of the said Order, delivery costs included.

As indicated in article 6.3 of the GCS, the Seller reserves the right to suspend or cancel any execution of an Order and/or delivery, regardless of its nature and level of execution, in the event of non-payment. or partial payment of any sum due by the Buyer, in the event of a payment incident

 

9. Delivery

9.1 Territory of deliveries
Deliveries can take place in France and outside France.

9.2 Delivery methods
The delivery of the Products ordered on the Site is made to the address indicated during the Buyer's Order as the "delivery address" (which may be different from the billing address, in which case the Buyer must indicate it ).

The Buyer has the choice between several delivery methods, depending on the territory concerned:
• Delivery to a relay point (Mondial Relay)
• Standard delivery (Colissimo)
• Express delivery (DHL)

He must select the desired delivery method and provide all the information necessary for the actual delivery of the Product(s) according to this method.

The Buyer is informed, before the Order, of the possible delivery methods. He is informed, in the Order summary before payment, of the delivery method he has chosen.

9.3 Rates
The delivery prices are those indicated on the Delivery and Returns page: https://nagev.fr/policies/shipping-policy

The delivery price of the Order is indicated on the Site before the payment of the Order and is recalled in the summary of the Order before payment.

The delivery costs may be reassessed by the Seller according to the rates applied by the carriers. The applicable delivery costs will be those indicated on the Site on the date of the Order.

9.4 Delivery times
The delivery times are those indicated on the Delivery and Returns page: https://nagev.fr/policies/shipping-policy

The delivery is made within the time indicated in the presentation of the Product and in the summary of the Order before payment.

The delivery time indicated does not take into account the preparation time of the Order by the Seller. In this respect, it is specified, unless otherwise stated on the Product presentation page, that Orders placed before 12 p.m. (French time, excluding Saturdays, Sundays and public holidays), are dispatched the same day. Otherwise, they are dispatched the next working day. Following the launch, restocking of a Product or special operations, the Order preparation time can be from two (2) to five (5) working days.

The Buyer can approach the Seller for the follow-up of his Order by contacting him at the contact details mentioned in article 2 of the GCS.

In the event of an Order for several items, the Seller reserves the right, at its discretion, to:
• Split shipments. The indicated delivery time is the longest. In such a case, the delivery costs will only be invoiced once; Where
• combine shipments, in particular when the Purchaser benefits, thanks to the application of a promotional code, from free delivery and when he has placed several separate Orders for Products.

In the absence of delivery within the above deadline, except in the cases mentioned in Articles 13.4 and 13.5 of the GCS, the Buyer may cancel the Order, by registered letter with acknowledgment of receipt or in writing on another durable medium, if, after having ordered the Seller, under the same terms, to make the delivery within a reasonable additional period, it was not executed within this period.

The contract is considered resolved upon receipt by the Seller of the letter or writing informing it of this resolution, unless delivery has taken place in the meantime.

In the event of termination of the contract according to the terms above, the Buyer will be reimbursed for all the sums he has paid, including delivery costs, at the latest within 14 (fourteen) days following the date at which the contract will have been terminated.

The Seller reserves the right in any case to approach the Buyer in order to offer him alternative solutions for reimbursement of the price of the Products and the delivery costs. The Buyer must express explicitly and on a durable medium his acceptance of the choice of an alternative method of reimbursement.

 

10. Right of withdrawal

The Buyer has a legal period of 14 (fourteen) days, from the date of receipt of the Products ordered, to withdraw without having to justify reasons or pay penalties. When his Order relates to several Products delivered separately, the above period runs from receipt of the last Product.

The Buyer who wishes to exercise his right of withdrawal must send by mail or email to the Seller at the contact details mentioned in article 2 of the GCS, before the expiry of the period above, the withdrawal form annexed to the GCS duly completed, or a statement clearly expressing his desire to withdraw and including his order number. The Seller communicates, without delay, to the Buyer an acknowledgment of receipt of the withdrawal on a durable medium.

Products must be returned under the following conditions:
• They must be returned to the following mailing address:
Boost pour Nagev
RTS warehouse
Cidex 30
200 Route de Pontmartin
34200 Sete
France
at the latest within 14 (fourteen) calendar days following the communication by the Buyer of his wish to withdraw.

• They must be returned to the Seller at the Purchaser's expense, preferably in their original packaging and complete (in particular with accessories, instructions, product label), must not be washed or worn (except first fitting). They must be accompanied by a copy of the corresponding purchase invoice. The Buyer is deemed responsible in the event of deterioration of the Products when they are returned to the Seller (in particular the presence of traces of make-up, deodorant, sweat, smell of cooking or perfume, stains). Consult our return conditions here: https://nagev.fr/pages/conditions-de-retour

The Buyer will be reimbursed for all sums paid for his Order. This reimbursement will take place as soon as possible and at the latest within 14 (fourteen) days from the effective recovery of the Products by the Seller or until the Buyer has provided proof of the shipment of the Products, the date retained being that of the first of these facts.
The refund will be made using the same means of payment as that used for the initial transaction, unless the Buyer and the Seller expressly and in writing agree on a different means. In any case, this refund will not incur any costs for the Buyer. The Seller is not required to reimburse the additional costs if the Buyer has expressly chosen a more expensive delivery method than the standard delivery method offered by the Seller.

 

11. Legal guarantees

The Buyer benefits from the legal guarantees of non-conformity as well as for hidden defects of the thing sold, including defects of conformity resulting from the packaging of the Products ordered on the Site.
When acting as a legal guarantee of conformity, the Buyer:
has a period of two years from the delivery of the property to act;
can choose between repairing or replacing the good, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
is exempted from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. This period is extended to twenty-four months from March 18, 2016, except for second-hand goods.
The legal guarantee of conformity applies independently of any commercial guarantee granted.

The Buyer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code. In this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code.

11.1 Legal guarantee of conformity
If the Buyer finds that the Product delivered to him has a defect, a non-conformity or is damaged, he must inform the Seller of this at the contact details mentioned in article 2 of the GCS, indicating the nature of the defect, of the non-conformity or of the damage observed and by sending it any useful proof, in particular in the form of photograph(s) (it being specified that the lack of conformity which appears within a period of twenty-four months from the issue of the Products are presumed to exist at the time of delivery, unless proven otherwise).

The Seller will agree, with the carrier of his choice, the terms of the return, of which he will inform the Buyer by any useful means. The Seller will bear the costs of this return.

The Products must imperatively be returned to the Seller with a copy of the corresponding purchase invoice.

The Seller will carry out the necessary checks and will offer the Buyer the replacement of the Product as far as possible if the defect, non-compliance or damage is proven. If the replacement of the Product is impossible, the Seller will refund to the Buyer the full price paid for the Product as well as the corresponding delivery costs, by any useful means, as soon as possible and at the latest within 14 (fourteen ) days following the date on which the Seller informed him of the impossibility of replacing the Product. The Buyer may also decide to keep the Product and be reimbursed part of the price.

It is recalled that the legal guarantee of conformity applies independently of any commercial guarantee that may be granted.

11.2. Warranty against hidden defects
Under the warranty against hidden defects, the Buyer has the choice of returning the Product and having the price refunded, or keeping the Product and having part of the price refunded.

11.3. Reminder of the applicable legal provisions
For all practical purposes, the following legal provisions are recalled:

Article L217-4 of the Consumer Code: The seller delivers a good in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.

Article L217-5 of the Consumer Code : The good is in conformity with the contract :
1° If it is specific to the use usually expected of a similar item and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.

Article L217-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Article L217-16 of the Consumer Code: When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, for a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the remaining warranty period. This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.

Article 1641 of the Civil Code: The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or does not would have given a lesser price, if he had known them.

Article 1648 of the Civil Code: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year following the date on which the seller can be released from the apparent defects or lack of conformity.

 

12. Buyer's Obligations

12.1 Legal capacity of the Buyer
Ordering is accessible:
• To any natural person with full legal capacity to engage under the T&Cs. Consequently, if a person without legal capacity ordered Products on the Site, his legal guardians (parents, guardians, in particular) would assume full responsibility for this Order.
• To any legal person acting through a natural person having the legal capacity to contract in the name and on behalf of the legal person.
The Buyer acknowledges complying with the provisions of this article.


12.2 Obligations regarding the use of the Products
The Buyer is solely responsible for the use he makes of the Products.

It belongs to him:
• to verify the adequacy of the Products to its specific needs prior to the Order of the said Products;
• to use the Products in accordance with the indications given on the Product label and the instructions communicated by the Seller.

 

13. Liability of the Seller

13.1 The Seller does not provide the Buyer with any guarantee as to the adaptation of the Products to his needs, expectations or constraints, other than the guarantee of conformity set out above.

13.2The Seller cannot guarantee that the information on the product packaging is translated into all languages. However, this information is available at least in French.

13.3 The Seller cannot be held liable for damage resulting from use of the Products that does not comply with the recommendations provided on the Product label or does not comply with the instructions communicated by the Seller.

13.4 The Seller cannot be held responsible for the non-execution or the delay in the execution of the sales contracts due to circumstances which are external to him or a case of force majeure, it being expressly specified that are considered as cases of force major, in addition to those which are usually retained by the case law of the French courts: exceptional bad weather, natural disasters, fires and floods, lightning, attacks, cases of rupture or blockage of telecommunications networks, means of transport or postal services, including as a result of strikes, damage caused by viruses for which the existing security means on the market do not allow their eradication, as well as any legal, regulatory or public order obligation imposed by the competent authorities and which would have the effect of substantially modifying the GCS.

13.5 The Seller cannot be held liable for non-performance of the contract or delay in delivery if this non-performance or delay is attributable to the Buyer, in particular in the following situations:
• inaccuracy or imprecision of the delivery address provided by the Buyer in accordance with the provisions of article 9.2 of the GCS. Thus, in the event of a new delivery following this inaccuracy or imprecision, the costs relating to this new delivery will be invoiced to the customer.
• the Buyer does not collect the package delivered within the time limit given to him by the carrier.

13.6 In any case, the liability likely to be incurred by the Seller under the GCS is expressly limited to only proven direct damage suffered by the Buyers.

 

14. Personal data & intellectual property

14.1 The Seller has a Confidentiality Policy which the Buyer is expressly invited to read: https://nagev.fr/policies/privacy-policy

14.2 The Buyer undertakes not to infringe the intellectual property rights as mentioned in article 10 of the General Conditions of Use.

 

15. Advertising

The Seller reserves the right to insert on any page of the Site and in any communication to Buyers any advertising or promotional messages and under conditions of which the Seller will be the sole judge.

 

16. Modification of the T&Cs

The Seller reserves the right to modify the GCS at any time. He will post the T&Cs as amended and these will apply to any Order placed after this posting.

 

17. Language

In the event of a translation of the GCS into one or more languages, the language of interpretation will be the French language in the event of contradiction or dispute over the meaning of a term or provision.

 

18. Mediation

The Buyer has the right to have free recourse to a consumer mediator with a view to the amicable resolution of any dispute relating to the execution of these presents which would oppose him to the Seller, under the conditions provided for according to the provisions of the Consumer Code. .

For this purpose, he can contact the following consumer mediator:
Center for Consumer Mediation of Justice Conciliators (CM2C)
14 rue Saint-Jean - 75017 Paris
https://cm2c.net/comment-nous-saisir/

The Buyer, if he wishes to have recourse to mediation, must justify having tried, beforehand, to resolve his dispute directly with the Seller by a written complaint according to the methods provided for in article 2 of the GCS.

 

19. Applicable law and jurisdiction

The T&Cs are governed by French law.
In the event of a dispute over the validity, interpretation and/or execution of the GCS, the Buyer and the Seller agree that the courts of Paris will have exclusive jurisdiction to judge.

 

20. General

If one or more stipulations of the GCS are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will retain all their force and their scope.

The fact that the Buyer or the Seller does not rely on the other party for a breach of any of the obligations referred to in the GCS cannot be interpreted for the future as a waiver of the obligation in question.

 

Annex – Withdrawal form

Please complete and return this form only if you wish to withdraw from your purchase.

To the attention of: NAGEV
Postal address: 76 rue Oscar Peterson - 34400 Lunel-Viel

Email address : bonjour@nagev.fr

I hereby notify you of my withdrawal from the contract relating to the sale of the property below:
Order number :
Ordered on (*) / received on (*) refunded on (*)
Name of buyer(s):
Address of the buyer(s):
Signature of the buyer(s):
(only in case of notification of this form on paper)
Date :

(*) Strike out the useless mention.

 

PROFESSIONAL GENERAL CONDITIONS OF SALE

 

ARTICLE 1 – APPLICATION AND OPPOSABILITY OF THE GENERAL CONDITIONS OF SALE

Placing an order implies full and unreserved acceptance by the buyer of these general conditions of sale. No particular condition can, except formal and written acceptance of the salesman, prevail against the present general conditions of sale.

Any contrary condition opposed by the buyer will therefore, in the absence of express acceptance, be unenforceable against the seller, regardless of when it may have been brought to his attention. The fact that the seller does not take advantage at a given time of any of these general conditions of sale cannot be interpreted as a waiver of the right to take advantage of any of the said conditions at a later date.

The signature by the agents, partners, carriers, sellers and intermediaries of the seller of documents on which the general conditions of the buyer would be brought, will not be worth acceptance of these conditions by the seller, whose general conditions of sale will remain applicable without modification. .


ARTICLE 2 – ORDERS

The prices and references of the products shown on the order forms are indicative and communicated for simple information to the customer without any commitment on the part of the seller.

The seller is not bound by the orders taken by its sales representatives or employees.

The prices and references of the products only become final after confirmation by the seller of the applicable price indicated on the order overview sent by the seller.


ARTICLE 3 – RESALE OF GOODS DELIVERED

The goods delivered by the seller can only be resold by the purchaser at retail, and mainly in the stores that he operates directly.


ARTICLE 4 – DELIVERY

Delivery is made by delivery to a carrier at the seller's premises.

The seller is authorized to make deliveries in whole or in part, which cannot be refused. Delivery times and dates are given for information only, without ever being able to bind the seller.

Exceeding delivery times cannot therefore give rise to damages or the cancellation of orders in progress.

If the buyer refuses to take delivery of the goods presented, the seller will be entitled, without prejudice to other compensation for damage suffered and lost profit, to compensation of 125 EUR/day for storage costs, from the moment the buyer is given formal notice by the seller to collect the goods.

All goods, regardless of their mode of transport (free, postage due or cash on delivery, etc.), travel at the risk and peril of the recipient, to whom it belongs in the event of damage or missing items to make any necessary findings with the carrier before taking delivery.

These reservations must imperatively be confirmed with the carrier who made the delivery within a maximum period of 48 hours following receipt of the packages, with a copy to the seller for information, by registered letter with acknowledgment of receipt.

If the contract stipulates that the buyer must collect the goods, the latter must respect the agreed deadlines, failing which the seller reserves the right, not only to claim storage compensation but also to terminate the sale at the expense of the buyer, while retaining the right to damages for loss suffered and lost profit and without prejudice to his right to demand performance of the agreement. The transport document/invoice signed for sight by the buyer will be considered by the seller as acquired for the final delivery of the goods.


ARTICLE 5 – COMPLAINTS AND RETURNS

Without prejudice to the arrangements to be made vis-à-vis the carrier, complaints on apparent defects or on the non-conformity of the product delivered with the product ordered or the packing slip must be made in writing within eight days of the arrival of the products at the recipient.

It will be up to the buyer to provide any justification as to the reality of the defects or anomalies observed.

Under no circumstances may buyer return merchandise for examination without authorization from seller. The return must then be made upon receipt by the buyer of the return authorization.

In any case, no return of goods will be accepted without the prior written consent of the seller.

If the complaint proves to be justified, the return will be subject to an exchange or a credit note at the choice of the seller.

Any product returned without the seller's agreement will be made available to the buyer and will not give rise to the establishment of a credit note. Only merchandise returned in its original unlabeled packaging will be accepted by the seller. Transport is organized by the seller.


ARTICLE 6 – PRICE

The prices provided when ordering are for information only, and may be modified without notice.

The applicable price for invoicing is the one indicated in the order overview sent by the seller.

Prices are net, departure and excluding taxes.

Unless otherwise agreed in writing by the seller, shipping costs are always the responsibility of the buyer.

The prices will always be communicated without commitment and may be calculated at the rate in force on the date of delivery, even without prior notice. Current prices cannot be considered as an offer. In the event of monetary depreciation, the seller reserves the right to adapt the agreed prices to the percentage of the depreciation, even if prior price offers on the order form have been made, accepted and signed.


ARTICLE 7 – PAYMENT

Our invoices are payable on the bank accounts of NAGEV, according to the methods specified on the website nagev.fr. Any amount not paid on the due date appearing on the invoice entails the application of penalties of an amount equal to one and a half times the legal interest rate. Costs resulting from unpaid drafts and checks as well as all other judicial or extrajudicial collection costs will be automatically charged to the buyer. All of these costs are payable on simple request from the seller.

In the event of non-payment, 48 hours after a formal notice remained unsuccessful, the sale will be automatically resolved if it seems good.




Date of update of the General Conditions of Sale: October 3, 2022

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